ASK Power – Answering the Call for Success

Posted by Steve Kase

October 31 2018

As written in the Kutchins, Robbins & Diamond Summer Newsletter 2018

 

KRD_Cover_ASK

In 1986, Steve Kase acquired a company that had been around since the end of the WWII. That company, now known as ASK Power, had its beginnings in manufacturing lighting components and connectors for military vehicles. With an eye for the future, Kase took the company in new directions and began designing and manufacturing connectors for consumer truck and off-road vehicle market applications.

What are electrical connectors? In layman’s terms, connectors are used to move big power from point A to point B, from the source to the application. Examples include truck batteries to lights and wind-turbine generated power to power conversion equipment.

Connecting. Helping. Growing.

Immediately following Hurricane Katrina in 2005 things really took off for the company. Rebuilding from the disaster created a supply vs. demand situation that in turn created opportunities for ASK Power. Most importantly, it gave ASK Power the opportunity to help people get their daily lives back to normal. It also allowed for opportunities to expand into utility and telecommunication marketplaces.

“After the devastation of Hurricane Katrina, ASK Power was able to jump in and hit the ground running. Our existing product line, manufacturing know-how, and committed employees can design
and begin production of an entire product line in as little as 48 hours,” Kase notes.

A Connection for the Future

When inquired about the company name, Kase offers two responses: the first direct and to the point, the second more accurately reflective of the company’s culture and mission.

“ASK is an acronym for my father’s name, my name and our last name. But ASK stands for so much more,” notes Kase. “In our industry, you don’t survive just by saying you’re good. You have to deliver. And that begins by asking the right questions. Asking how can we improve the process, how can we innovate, how can we exceed expectations.”

He has found an effective solution for improving processes, innovating, and exceeding expectations is to look beyond ASK Power’s four walls and to a community of his peers and colleagues.

One such community is mHub, Chicago’s innovation center for physical development and manufacturing. The vision behind mHub is to provide the facility as well as workforce training through special events, workshops, classes, seminars and one-on-one expert consulting.

“Being together in one space may seem simple. But, it’s the unpredictable magic that occurs when a need and capability share a home,” explains Kase. “mHub is that innovation experience. A belief that a community of innovators can deliver exponential entrepreneurial, product and process development, and successful employment results.”

Lasting Connections

When it comes to creating lasting connections ASK Power and KRD know how to get the job done. Since the two began working together over 15 years ago the relationship has flourished, with KRD helping ASK Power in a variety of areas including; navigating an acquisition, leadership turnover and strategic growth to name a few.

“KRD has been on our side through thick and thin,” commented Kase. “As a financial and strategic coach through critical growth junctions, Allen and his team have proved invaluable. Max Kopytko from KRD also stepped in and acted as our de facto CFO when a former CFO left to pursue other opportunities. He even helped us in identifying and training a qualified replacement.”

As a former competitive swimmer, Kase uses a fitting analogy to describe their relationship. “KRD is like a lifeguard, looking out for our well being, ready to jump in when the waters start to get choppy.”

ASK Power believes expanding the skills and roles of the front line manufacturing personnel creates valued workers who can evolve with automation and maintain quality careers.

Topics: ASK Power, Steve Kase, Illinois Manufacturing Excellence Center, mHUB

ASK Power and IMEC Team Together to Increase Performance and Create Jobs

Posted by Steve Kase

January 14 2017

CASE STUDY

COMPANY

  • ASK Power – Aurora, Illinois
  • www.ASK-Power.com
  • 60 employees
  • Global manufacturer of electrical components for the utility and industrial marketplace

SITUATION

After several years measuring against an internal set of Key Performance Indicators (KPIs), Steve Kase, Managing Director of ASK Power knew how the business tracked to their own performance, but had no perspective for where they fell relative to their competition. The organization reached out to key customers for performance reporting according to quality and customer-specific deliverables, but the ASK team was lacking the targeted feedback needed to develop strategic, actionable improvement objectives. Needing to take their planning to the next level, Steve leveraged his relationship with IMEC to undertake the Promoting Business Excellence (PROBE) global benchmark assessment for the organization. “As our trusted partner, I knew through Illinois Manufacturing Excellence Center (IMEC) we would be able to use the international benchmark to realize the level of industry data needed to be more strategic,” said Kase.

IMEC SOLUTION

Interested in the feedback for how they perform on a global level on a variety of functional objectives, the ASK team used the PROBE assessment to align their departmental priorities with the best-of-the-best in the industry; ultimately identifying the largest areas for improvement in human resource and accounting systems, as well new product development and technology. “The benefit of the transformative assessment was that it truly helped us compare our performance to successful competitors,” said Kase. “The sheer visibility of the areas where we are stronger than we need to be and those where we are weaker than ideal has been eye-opening and is unprecedented data for us.” Through a more strategic focus on the workforce, Kase and the ASK team were able to gain a lot of buy-in and feedback throughout the organization for the ideal future state. Instituting training for two and three levels of employees, prioritizing staff development, and optimizing the newly added roles in technical sales and engineering have been fruitful for the organization. Similarly, an investment in new product development secured them a new collaborative partnership with an industry leader yielding improvements in sales and technology growth that was not previously attainable. Kase indicates that following the PROBE assessment the initiative to add new people, target new markets, and bring new products on board has been successfully implemented, but that the upcoming year will truly be the year to harvest those investments for future growth and sustainability.

RESULTS

  • $5,000,000 investment in new products and technology
  • 3 jobs created
  • $100k cost savings
  • $500,000 in new sales

“Our IMEC experience, historically, and this year, has been a major source of continuous process improvement, critical to our success.” Steve Kase, Managing Director – ASK Power

ABOUT IMEC

Illinois Manufacturing Excellence Center was established in 1996 to improve the productivity and competitiveness of Illinois' small and mid-sized manufacturing firms. We leverage the Baldrige Excellence Framework as a foundation for driving organizational improvement and then prioritize those improvements through a range of hands-on, goal-oriented solutions in continuous improvement, strategy, workforce, and more. Learn more at www.imec.org

 

Topics: Manufacturing News, ASK Power, Chicagoland Manufacturing, Illinois Manufacturing Excellence Center, Workforce Development, Business Processes, IMEC